Customer service
A cannabis seed that is not germinating? That is not a common occurrence. But, if it does happen to you while following the instructions, that is of course unpleasant. That is why we would like to offer you a unique Dutch-Headshop Germination Guarantee. Did one or more seeds not germinate? Then you will be reimbursed for the seeds that you bought in combination with the Germination guarantee, together with a photograph of the non-germinated seeds and accompanying writing. You can choose from our wide range of private label cannabis seeds.
How does the germination guarantee work?
- You buy the guarantee (per packet of seeds 1 guarantee) - add it to your shopping cart.
- You tell us how you germinated.
- You send us a photo where all seeds are visible.
- Your germination guarantee is valid 30 days after purchase
Are you entitled to replacement of the seeds you bought?
- You can choose one type of seed from our private label selection as replacement.
- The seeds that did not germinate will be replaced.
Example:
You have bought 5 seeds from Greenhouse Seeds. Two cannabis seeds did not germinate. You tell us how you germinated and together with the photo you have proven that you followed the instructions correctly. You then choose from our wide range of Dutch-Headshop private label cannabis seeds and you will receive two seeds to try again.